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Discussion topic: Wifi frequency keeps being put back to sync

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Avatar for Jellmers
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This message was authored by: Jellmers

Message posted on ‎29 Dec 2023 09:57 AM

Wifi frequency keeps being put back to sync

Can someone please tell me why Sky finds it necessary to keep changing the settings on my router back to 'sync' between the 2.4 and 5 gig bands, when I have explicitly told it to separate the SSIDs....

 

Its really most annoying.  

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎29 Dec 2023 11:40 AM

Re: Wifi frequency keeps being put back to sync

Posted by a Superuser, not a Sky employee. Find out more

@Jellmers that should only happen if you have not saved the setting. There is a bug that affects devices running ios where changes dont save. Ideally useca different device but if you have to use an ios device avoid Safari and use Chrome instead.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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