Slow wifi

[Steve3ast]

Wifi really slow, films on tv keep buffering constantly. Did a speed test and only getting around 9mbps

[Highlinder]

@Steve3ast  black or white router from Sky?

[Steve3ast]

@Highlinder Black

[Nats7]

Same issue here. Guaranteed 100Mb/s and getting less than 5Mb/s, yet Sky say there's no issue.

[Steve3ast]

@Nats7  Their broadband/wifi checker says no issues, but I'm supposed to get guaranteed 57mbps

[Ballylin]

Same here, has been troublesome fir the past week. Have 500MB but speediest shows 20MB

[Highlinder]

@Steve3ast Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Highlinder]

@Nats7  & @Ballylin   what device are you using to do this with and how is it connected to the router?