Scam phone call supposedly from Sky about slow internet speed

[suewest]

I had a call supposedly from Sky today saying my internet speed was slow.  Once they said that they can check my speed on my mobile phone, I said I was working and didn't have enough time to do that now (I already suspected was a scam).  

He then said in that case I would lose my internet within 2 hours and would have to go to their office in London to have it reconnected.  At that point I said I think this is a scam, where he started getting angry and swearing at me including calling me a b***h!  I then said this is definitely a scam as someone from Sky wouldn't be using swearing talking to a customer.  I then hung up. 

There wasn't a telephone number to block as it came up as a Private Caller.

[Daniel0210 · Accepted solution]

@suewest 

Yes, a scam. Sky would never contact a customer to inform them their broadband speed was slow. You did the right thing. 

[mic4pen]

just had  scam call suposed to be sky about my slow internet and possible loss as tech problems, I DON,T HAVE SKY INTERNET, very odd that isn,t it  he got quite angry i hung up

[Cathjo34]

It's now January 2025, and they are still running with the the sky slow broadband scam, now they're are saying they are refunding customers due to the inconvenience.. I almost fell for it. But then I thought, although I've had a couple of small issues, on the whole I'm happy with my broadband speed. I told them this, I could hear the chap I was talking to was starting to panick and said he wanted me to talk to his supervisor. I refused saying I was too busy. I blocked the number but got yet another call today (8.30am on Saturday morning) on a different number..be very careful. They are very convincing. Tell them to call back later after you've called sky's official number to confirm the story. This is what I said today he said no no no, we're independent.. I mean, they said calling from sky to give me a refund from sky but they certainly are independent scammers!!!!

[Daniel0210]

If you answer and the caller asks for your telephone password (which a genuine Sky agent should) give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam caller.