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Discussion topic: My sky Wi-Fi connection getting drooped

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This message was authored by Vineet89 This message was authored by: Vineet89

My sky Wi-Fi connection getting drooped

My wifi connection getting dropped very often, almost 10 times a day, I need to switch off and on to make the internet work, ir shows the network but you can't use internet, no response.

 

Below is the router Statistics.  Please help.

 

Router Statistics

System Up Time: 191:48:26

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time

WAN WANoE 27955056 73319636 0 47259 229310 06:27:03

LAN Down 0 0 0 0 0 00:00:00

WLAN (2.4 GHz) Up 16196083 2050894 0 909 8 191:46:44

WLAN (5 GHz) Up 128132243 25359901 0 0 0 191:46:42

Broadband Link Downstream Upstream

Connection Speed 159900 kbps 30000 kbps

Poll Interval:

Seconds (at least 3s): 

10

Set Interval Stop

 


Moderator note: Changed title to reflect topic more.

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This message was authored by GeorginaV This message was authored by: GeorginaV

Re: My sky wife connection getting drooped

Please can you help with mine too. Can somebody help? I called today and pressed the reset on the router. It worked for a little while and it keeps dropping again.

Vineet89
Topic Author
This message was authored by Vineet89 This message was authored by: Vineet89

Re: My sky wifi connection getting drooped

Can anybody from technical support team please reply?

This message was authored by Highlinder This message was authored by: Highlinder

Re: My sky wifi connection getting drooped

Posted by a Superuser, not a Sky employee. Find out more

@Vineet89  This is a customer to customer based forum with few staff from Sky that can escalate your issue.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by GeorginaV This message was authored by: GeorginaV

Re: My sky wifi connection getting drooped

I've arranged an engineer for thursday this week now.  Thanks

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