07 Jun 2024 08:37 AM - last edited: 10 Jun 2024 10:46 AM by Kelsingra
My wifi connection getting dropped very often, almost 10 times a day, I need to switch off and on to make the internet work, ir shows the network but you can't use internet, no response.
Below is the router Statistics. Please help.
Router Statistics
System Up Time: 191:48:26
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN WANoE 27955056 73319636 0 47259 229310 06:27:03
LAN Down 0 0 0 0 0 00:00:00
WLAN (2.4 GHz) Up 16196083 2050894 0 909 8 191:46:44
WLAN (5 GHz) Up 128132243 25359901 0 0 0 191:46:42
Broadband Link Downstream Upstream
Connection Speed 159900 kbps 30000 kbps
Poll Interval:
Seconds (at least 3s):
10
Set Interval Stop
Moderator note: Changed title to reflect topic more.
07 Jun 2024 04:37 PM
Please can you help with mine too. Can somebody help? I called today and pressed the reset on the router. It worked for a little while and it keeps dropping again.
10 Jun 2024 10:28 AM
Can anybody from technical support team please reply?
10 Jun 2024 10:34 AM - last edited: 10 Jun 2024 10:34 AM
Posted by a Superuser, not a Sky employee. Find out more@Vineet89 This is a customer to customer based forum with few staff from Sky that can escalate your issue.
10 Jun 2024 10:38 AM
I've arranged an engineer for thursday this week now. Thanks
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