Discussion topic: My broadband connection keeps dropping out. I cannot even watch Netfix without scrolling

This message was authored by: Bill61 · ‎18 Dec 2023

My Broadband keeps dropping out. It drops out continually for a few seconds at a time. I have a firestick but its impossible to watch as the scrolling drives me mad.

This message was authored by: Highlinder · ‎18 Dec 2023

@Bill61 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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Discussion topic: My broadband connection keeps dropping out. I cannot even watch Netfix without scrolling

My broadband connection keeps dropping out. I cannot even watch Netfix without scrolling

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Re: My broadband connection keeps dropping out. I cannot even watch Netfix without scrolling

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