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Discussion topic: Refund after cancellation

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This message was authored by Skyuser13 This message was authored by: Skyuser13

Refund after cancellation

I've had a credit sitting on my Sky broadband account for over a month now, following my cancellation. I thought it would likely be refunded on the day of the month that my direct debit had always been taken, but it wasn't. How can I get this dealt with, without calling up, please?