Broadband not working - away on holiday

[Selwynha]

I'm away on holiday and broadband has not worked for the last couple of weeks so I can't see my CCTV cameras. Can it be checked if I'm not at home?

[TimmyBGood]

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@Selwynha wrote:

Can it be checked if I'm not at home?

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Sky will be very reluctant to book any work if basic troubleshooting such as a Hub restart hasn't been carried out.

You could try triggering a remote test through the Sky website or the My Sky app.

[Selwynha]

Would it do any harm to put the router on a plug timer to reboot it every night when I'm away from home?

[Chrisee]

@Selwynha no that should work.

[Chrisee]

@Selwynha no thatvshould work but dont leave it off all night as you will miss regular updates.