Broadband connection keeps dropping connection to sky q box

[Ad16]

Sky q box drops connection to router every single day. Been like this for months. Reset router and seems fine for a few hours. Mini boxes can't connect, apps keep dropping out. Completely a waste of money paying for this service. Had to rest router to get the Sky sports + app on last night. Done all usual stuff but getting a bit tiresome now.

[Addie15]

Hi there, @Ad16. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15 · Accepted solution]

Update-We have closed this session now but if you need further help, please do not hesitate to reach out. Thanks.

[Ad16]

Hi thanks, fingers crossed, no further issues.