Billing

[Smalljulie]

Havnt even been set up to sky and money has come out my bank

[caesarome]

@Smalljulie 

This is correct if you are having Sky Stream installed as the billing starts after 3 weeks as per this:

One to watch out for: If you don’t activate your Sky Stream puck within 21 days of delivery, your subscription and billing will start automatically.

https://www.sky.com/help/articles/sky-stream-faqs 

This shouldn't be the case with Sky Broadband.