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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by: IAN-glass

Re: Only getting A-Z sky cinema on sky glass

Just had the same, but asking glass to "show playlist" has solved the issue. 

This message was authored by: Variaxfan

Re: Sky glass menu not working

Clearly a national issue and nothing we can do at a local level.  Glad to see the confirmation of that here and appreciate the responses people have given.   We moved to sky glass last year as it was hyped as the new tech.  Wish I'd stayed with sky plus.  It worked much better.  

This message was authored by: Miffy1284

Re: Sky Glass stuck on A-Z cinema Screen cannot get to home page 😡

I have the same issue and voice isn't working either neither through telly or remote and remote is connect by pressing 1&3 together. 

This message was authored by: xXPurplemistyXx

Re: The Home Screen on Sky Glass isn’t working

You can also use the three dot options button to search for shows... my voice commands weren't working either even though they were already on... until I used the remote and side of TV, I just need to use the htmi cable luckily saying hdmi 1 worked as I couldn't remember which slot I plugged the console in haha

This message was authored by: andywatson1407

Re: Only getting A-Z sky cinema on sky glass

Sky menu back online for me - checked at 0815.  Guess the 'config wizard' in their office booted his laptop and reset thing lol

This message was authored by: Dansdictatorship

Re: The Home Screen on Sky Glass isn’t working

Sky glass 65" here in northern Ireland and since It switched itself on this morning its stuck on cinema screen , no main screen/home screen.

 

voice control works but I want to be able to see the available channels ,apps and shows .

 

Sky fix this issue ASAP! 

 

Once fixed heres a solution,  stop justifying programers jobs by constantly updating software , when something works just leave it be for a good while.

Vote Dan's dictatorship when you see it on the ballot.
This message was authored by: Chrisee

Re: Only getting A-Z sky cinema on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Fault now fixed on my system. Life can return to normal etc etc

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: IanHarry

Re: Sky glass menu not working

Working now.

This message was authored by: Leonie1616

Sky glass tv not working !!!

Has anyone got through to sky regarding sky glass not working ? Still on hold ! ... wondering what they saying the issue is ?? 

This message was authored by: wozwez

Re: The Home Screen on Sky Glass isn’t working

All working again 

.
This message was authored by: Kezzalar

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Back on now?

This message was authored by: Ljelk

Re: Only getting A-Z sky cinema on sky glass

Me too what's going on 🤬🤬🤬

This message was authored by: Jjesso

Re: Only getting A-Z sky cinema on sky glass

Fixed thanks sky for speedy response

This message was authored by: Jami3UK

Re: Sky Glass stuck on A-Z cinema Screen cannot get to home page 😡

Good morning,

 

The issue seems to have been fixed for me.  I turned the stream pick off and on again and the homepage appeared.

 

Jamie 

This message was authored by: Alex+Ricote

Re: The Home Screen on Sky Glass isn’t working

 

The home screen is back but the screensaver kicked in after a few minutes of watching TV?

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