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Discussion topic: Sky Glass/Stream Homepage Problems
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Message posted on 03 Feb 2023 08:18 AM
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							Re: Only getting A-Z sky cinema on sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Just had the same, but asking glass to "show playlist" has solved the issue.
Message posted on 03 Feb 2023 08:18 AM
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							Re: Sky glass menu not working
						
					
					
				
			
		
	
			
	
	
	
	
	
Clearly a national issue and nothing we can do at a local level. Glad to see the confirmation of that here and appreciate the responses people have given. We moved to sky glass last year as it was hyped as the new tech. Wish I'd stayed with sky plus. It worked much better.
Message posted on 03 Feb 2023 08:18 AM
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							Re: Sky Glass stuck on A-Z cinema Screen cannot get to home page 😡
						
					
					
				
			
		
	
			
	
	
	
	
	
I have the same issue and voice isn't working either neither through telly or remote and remote is connect by pressing 1&3 together.
Message posted on 03 Feb 2023 08:19 AM
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							Re: The Home Screen on Sky Glass isn’t working
						
					
					
				
			
		
	
			
	
	
	
	
	
You can also use the three dot options button to search for shows... my voice commands weren't working either even though they were already on... until I used the remote and side of TV, I just need to use the htmi cable luckily saying hdmi 1 worked as I couldn't remember which slot I plugged the console in haha
Message posted on 03 Feb 2023 08:19 AM
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							Re: Only getting A-Z sky cinema on sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Sky menu back online for me - checked at 0815. Guess the 'config wizard' in their office booted his laptop and reset thing lol
Message posted on 03 Feb 2023 08:19 AM
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							Re: The Home Screen on Sky Glass isn’t working
						
					
					
				
			
		
	
			
	
	
	
	
	
Sky glass 65" here in northern Ireland and since It switched itself on this morning its stuck on cinema screen , no main screen/home screen.
voice control works but I want to be able to see the available channels ,apps and shows .
Sky fix this issue ASAP!
Once fixed heres a solution, stop justifying programers jobs by constantly updating software , when something works just leave it be for a good while.
Message posted on 03 Feb 2023 08:19 AM
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							Re: Only getting A-Z sky cinema on sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Fault now fixed on my system. Life can return to normal etc etc
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Feb 2023 08:19 AM
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							Re: Sky glass menu not working
						
					
					
				
			
		
	
			
	
	
	
	
	
Working now.
Message posted on 03 Feb 2023 08:19 AM
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							Sky glass tv not working !!!
						
					
					
				
			
		
	
			
	
	
	
	
	
Has anyone got through to sky regarding sky glass not working ? Still on hold ! ... wondering what they saying the issue is ??
Message posted on 03 Feb 2023 08:19 AM
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							Re: The Home Screen on Sky Glass isn’t working
						
					
					
				
			
		
	
			
	
	
	
	
	
All working again
Message posted on 03 Feb 2023 08:19 AM
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							Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
						
					
					
				
			
		
	
			
	
	
	
	
	
Back on now?
Message posted on 03 Feb 2023 08:19 AM
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							Re: Only getting A-Z sky cinema on sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Me too what's going on 🤬🤬🤬
Message posted on 03 Feb 2023 08:19 AM
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							Re: Only getting A-Z sky cinema on sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Fixed thanks sky for speedy response
Message posted on 03 Feb 2023 08:19 AM
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							Re: Sky Glass stuck on A-Z cinema Screen cannot get to home page 😡
						
					
					
				
			
		
	
			
	
	
	
	
	
Good morning,
The issue seems to have been fixed for me. I turned the stream pick off and on again and the homepage appeared.
Jamie
Message posted on 03 Feb 2023 08:20 AM
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							Re: The Home Screen on Sky Glass isn’t working
						
					
					
				
			
		
	
			
	
	
	
	
	
The home screen is back but the screensaver kicked in after a few minutes of watching TV?
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