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This discussion topic is read only This discussion topic has been answered Discussion topic: Replacing Sky Q Modem Router Suggestions??

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Message posted on ‎12 May 2021 07:54 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@adamwadecheetah 

 

@mae-3  advice please on settings for adsl. Getting errors both on username/password and vpi/vci settings

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎12 May 2021 08:02 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@adamwadecheetah 

 

Have you had that from o2 days ?

 

Encapsulation: PPPoA
Username: installato2broadband.co.uk
Password: install
VPI: 0
VCI: 38
Multiplexing: VC-BASED
MTU: 1500

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Message posted on ‎12 May 2021 08:03 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@adamwadecheetah 

 

Obviouslly where i have type "at" in the username it is @

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎12 May 2021 08:04 PM

Re: Replacing Sky Q Modem Router Suggestions??

For ADSL2+

 

Username: install at o2broadband.co.uk (the at needs changing to @ and spaces removed)

Password: Leave blank
Connection Type: PPPoA
VPI: 0
VCI: 38

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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This message was authored by: adamwadecheetah

Message posted on ‎12 May 2021 08:04 PM

Re: Replacing Sky Q Modem Router Suggestions??

@cookiemonsteruk sorry was that aimed at me? Not sure I understand!

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This message was authored by: cookiemonsteruk

Message posted on ‎12 May 2021 08:05 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@mae-3 

 

Thanks @mae-3  i eventually got there 😁

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎12 May 2021 08:07 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@adamwadecheetah 

 

Sky took over o2 and some log ins are o2

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎12 May 2021 08:08 PM

Re: Replacing Sky Q Modem Router Suggestions??

@cookiemonsteruk  Ok... no I've never been with 02. So are you suggesting I try those log in details ?

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Message posted on ‎12 May 2021 08:10 PM

Re: Replacing Sky Q Modem Router Suggestions??

Posted by a Superuser, not a Sky employee. Find out more

@adamwadecheetah 

 

Yes go with @mae-3  advice with no password

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: adamwadecheetah

Message posted on ‎12 May 2021 08:21 PM

Re: Replacing Sky Q Modem Router Suggestions??

@cookiemonsteruk @mae-3 

 

thank you that worked!!

I just seem to have a new issue now. I am connected to the internet but I cannot connect to the router's wireless network... it needs a WPA2 password and the passwords provided with the router aren't working... any ideas ?

 

DAFD7FA6-C087-450C-9D19-8B6C40C7F77D.jpeg

 

3C2E8A9F-A417-4F88-B093-DDA5893D9ACA.jpeg

 

 

 

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This message was authored by: mae-3

Message posted on ‎12 May 2021 08:23 PM

Re: Replacing Sky Q Modem Router Suggestions??

@adamwadecheetah 

 

Your best bet is to connect to the router using a wired computer and change the password, and the security to WPA2-PSK (AES) for your Apple devices... 

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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Message posted on ‎12 May 2021 08:26 PM

Re: Replacing Sky Q Modem Router Suggestions??

Ignore... I was being dumb. I THINK all sorted now. Thanks all so much for your help and perseverance. 

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Message posted on ‎12 May 2021 08:27 PM

Re: Replacing Sky Q Modem Router Suggestions??

@adamwadecheetah 

 

Glad you got it sorted, enjoy. 😀

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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Message posted on ‎19 May 2021 08:02 AM

Re: Replacing Sky Q Modem Router Suggestions??

Hi. I seem to jave the same problem, I have a tplink archir c60 and I can not get it to work. Any one can help me ? I have a sky q hub at the moment.

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Message posted on ‎19 May 2021 08:17 AM

Re: Replacing Sky Q Modem Router Suggestions??

Hi @mae-3 any way you can help with my router ? I have a sky hub q at the moment, sky broadband superfast and got my self tp link archer c60 ac 1350. My sky q hub works with adsl rj11 cable and tp link is rj45 but I had an bt engineer few weeks back and he replaced my socket to master socket 5c and told me that I can use both type of cables in the same slot. But I can not get ot to work.

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