Linking a Simplisafe security system camera to my SKY wifi.

[Johnny+Mid]

I've got SKY Q and booster package and all works fine. I've just installed a Simplisafe home security system which includes internal and external cameras. Whe I try to set up a camera the Simplisafe keypad says wifi not strong enough get a wifi extender. It's the same when a place a camera next to the router just as a test.

Can anyone help please?

[TimmyBGood]

@Johnny+Mid 

Typically camera manufacturers compete on price and use budget chipsets that struggle with a Sky Hub broadcasting on both 2.4 and 5 GHz.

As posted by @jamesn123

So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser. To access the page, you'll need;

username: admin

password: sky OR your WiFi password

- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'

- Scroll to the bottom of the page and hit apply.

- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before

- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name

- Scroll down and hit apply

- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.