The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
18 Nov 2022 12:53 PM
Working again! Yay!
18 Nov 2022 01:00 PM
Any further news on this? Tried calling customer service twice but hung up after 15 minutes. Can't download Game of Throne episodes since yesterday. Keeps showing downloading to 101% and then technical failure. Most annoying.
18 Nov 2022 01:11 PM
All working again. Can now download GOT
Cancelled the engineer visit as it's not our equipment...their fault all along!
18 Nov 2022 01:18 PM
Hopefully will be fixed by the time I get home tonight so I can continue with True Blood 👍🏻
18 Nov 2022 01:30 PM
We started with this problem yesterday and found (as usual) that tech support weren't aware of the problem. I was told eventually that it was an outage and would be fixed. Tried again this afternoon but was still having the same problem, I've done a software update just now and it's now working again.
18 Nov 2022 01:36 PM
Mine seems to be working again 👍
18 Nov 2022 01:51 PM
Sky HD box suddenly not downloading further than episode 2 Series8 of Game of Thrones on demand , keeps saying itsdownloading but never completes just goes on and on then fails , tried further along episodes but same happening , annoying when never had a problem before with this and wanting to watch episode 3 ! .
seems others had same problem so not just ourbox .
18 Nov 2022 03:02 PM
Gomorrah now downloading again !!
YUUUURRRRRRRSSSSSS!!!!
18 Nov 2022 03:04 PM
Working again!
18 Nov 2022 03:16 PM
I have the same problem it wont download, spent 2 hours trying various things.
18 Nov 2022 03:18 PM
I have the same problem it wont download, spent 2 hours trying various things.
Will sky be providing refunds?? 120 a month for something not working
18 Nov 2022 03:29 PM
Wahooooo it's working!
18 Nov 2022 03:33 PM
Not on mine Still download failed on sky channels
18 Nov 2022 03:57 PM
Previously I couldn't download boxset of either Seal team (beyond S2E6) or Band of Brothers. Both working now - for me at least, I hope those still having issue get it resolved soon. At least Sky are working on it.
18 Nov 2022 04:11 PM
It's all working it seems... finally
no apology from sky! no response from complaints email I filled out on line... Will we get any compensation? I bet no
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.