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Discussion topic: Download Failed technical fault

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This message was authored by JRD200255 This message was authored by: JRD200255

Re: Download Failed technical fault

Working again! Yay!

This message was authored by Engine8 This message was authored by: Engine8

Re: Download Failed technical fault

Any further news on this? Tried calling customer service twice but hung up after 15 minutes. Can't download Game of Throne episodes since yesterday. Keeps showing downloading to 101% and then technical failure. Most annoying.

 

This message was authored by Shut-ins This message was authored by: Shut-ins

Re: Download Failed technical fault

All working again. Can now download GOT 

Cancelled the engineer visit as it's not our equipment...their fault all along!

This message was authored by Nichola2705 This message was authored by: Nichola2705

Re: Download Failed technical fault

Hopefully will be fixed by the time I get home tonight so I can continue with True Blood 👍🏻

This message was authored by Philgill85 This message was authored by: Philgill85

Re: Download Failed technical fault

We started with this problem yesterday and found (as usual) that tech support weren't aware of the problem. I was told eventually that it was an outage and would be fixed. Tried again this afternoon but was still having the same problem, I've done a software update just now and it's now working again. 

This message was authored by MrIanT7 This message was authored by: MrIanT7

Re: Download Failed technical fault

Mine seems to be working again 👍

This message was authored by Grandad+Eric This message was authored by: Grandad+Eric

Re: Sky box set downloads have stopped have way through

Sky HD box suddenly not downloading further than  episode 2 Series8 of Game of Thrones on demand , keeps saying itsdownloading but never completes  just goes on and on then fails , tried further along episodes but same happening , annoying when never had a problem before with this and wanting to watch episode 3 ! . 
seems others had same problem  so not just ourbox . 

This message was authored by sponge808 This message was authored by: sponge808

Re: Download Failed technical fault

Gomorrah now downloading again !! 
YUUUURRRRRRRSSSSSS!!!!

This message was authored by Bolster22 This message was authored by: Bolster22

Re: Download Failed technical fault

Working again! 

This message was authored by Sammyc12345 This message was authored by: Sammyc12345

Re: Download Failed technical fault

I have the same problem it wont download, spent 2 hours trying various things.

This message was authored by Sammyc12345 This message was authored by: Sammyc12345

Re: Download Failed technical fault

I have the same problem it wont download, spent 2 hours trying various things.

 

Will sky be providing refunds?? 120 a month for something not working

This message was authored by Annie22 This message was authored by: Annie22

Re: Download Failed technical fault

Wahooooo it's working!

This message was authored by Dirkjc This message was authored by: Dirkjc

Re: Download Failed technical fault

Not on mine Still download failed on sky channels 

This message was authored by Yogi62 This message was authored by: Yogi62

Re: Download Failed technical fault

Previously I couldn't download boxset of either Seal team (beyond S2E6) or Band of Brothers. Both working now - for me at least, I hope those still having issue get it resolved soon. At least Sky are working on it.

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Download Failed technical fault

It's all working it seems... finally

 

 no apology from sky! no response from complaints email I filled out on line... Will we get any compensation? I bet no

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