Discovery plus not working

[Ammo79]

@SDR thanks look forward to it

[seandouglas2]

@Ammo79  What @SDR  says. They will have you email that you sent your account up with or the one you log on here with. 

[Roxy+123]

My discovery plus is not working. I have sky q and I signed up for free discovery plus but it telling me to upgrade now and get an entertainment pass which will charge me. 
can you help .

[SimonKnows]

I had the same problem

Follow the directions on Sky site BUT the main thing to remember is that the equipment you're using to set up (laptop/phone) etc MUST be connected to the same wifi as your Sky box.  I was trying to set up using my phones data and SkyQ was connected to my wi-fi!  It will only work if both are connected to the SAME wi-fi/broadband system.

[loobyloo2010]

can't net discovery + working keeps asking me to update package! I've tried everything that everyone has suggested it's driving me crazy. 

[Ammo79]

Since the update that added Amazon prime video, D+ just started working

[loobyloo2010]

It's just started working after trying the same thing over and over again don't know what made it work but happy it's working stress over.😌 

[Ammo79]

Took me weeks to get login and the program I wanted to watch as expired 

[kghunter]

I have registered through Sky Q and activated my account but everytime  I try to watch anything I get about 30 seconds into it and it switches my Sky Q box off.

[SWnetty]

I only get to watch 2-3 minutes before it turn in to a black screen, have to go back to SKY homescreen and restart the app, log in, confirm being over 15, in order to watch another 2-3 minutes. When checking the support section it asks if watching on laptop, android, IOS, tablets, LG or Samsung TV Which I use none of however there's nowhere to actually download the app to use with the SKY subscription. So I'm damned if i do and likewise if I don't - stuck in catch 22.

[Old+Man+Matski]

I just had the Sky Q box installed yesterday. Discovery plus showed up in the apps initially and I signed up to the 12 months free using my phone. Since then the Discovery plus app has disappeared from my Sky Q box. I've tried all the steps to try and recover but to no avail. It works fine on my phone. 

[Nevada111]

Lost the will to live.

[Yisyis]

Sky manage to make simple task ridiculously complicated once again! I've tried different methods of signing up for my free disc+ but nothing works. Back to Netflix, they manage to keep things really simple. 

[SWnetty]

It started working for me when I did a manual update of the sky box.

[janeen]

me too, im going around in circles