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21 Feb 2022 08:10 AM
My sky dish is hanging on by 2 screws and making an awful noise, can't get an engineer visit till 7th March!!!!
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21 Feb 2022 08:16 AM
Posted by a Superuser, not a Sky employee. Find out more@Emmajjj If you've already reported this to Sky and booked an engineer there's not a lot more the forum can suggest other than trying to arrange a local company to repair which would be at your own expense. Make sure they have the correct equipment to realign the dish as well as securing it. The delay will no doubt be due to the countless number of customers suffering similar issues.
21 Feb 2022 09:02 AM
Posted by a Superuser, not a Sky employee. Find out moreWorth noting that Sky contracts transfer ownership of the dish and associated cabling to the subscriber upon installation.
21 Feb 2022 10:06 AM
Posted by a Superuser, not a Sky employee. Find out more
@TimmyBGood wrote:Worth noting that Sky contracts transfer ownership of the dish and associated cabling to the subscriber upon installation.
Agreed. @Emmajjj It should be treated as if your standard aerial has come loose - you need to try & get a local trade to come out (this assumes that it is a private address & not a shared setup)
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