No incoming calls - Sky Mobile

[MarieLindsey]

I have this issue too on both my sky mobiles, just the engaged robe when people trying to ring me.

[soog]

My iPhone 12 Pro has stopped receiving calls although I can make outgoing ones

[CJMH]

What does the * stand for in this sentence:

"We've fixed the issue affecting calls (earlier today)*"

[OllyBoy]

Same here 🙄 what makes it worse though is that I have had a broadband fault for the past 8 weeks that sky haven't been able to fix yet 😞 maybe this is a sign I should move on.

[Chez28]

Me too and keep saying problems are fixed mine definitely isn't 

[Burnett1989]

I still am not recieveing incoming calls whatsoever, this is beyond a joke considering this happened only a matter of weeks ago what is going on and when will this likely be fixed does anyone have an idea

[SKY1992bf]

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@Burnett1989 wrote:

I still am not recieveing incoming calls whatsoever, this is beyond a joke considering this happened only a matter of weeks ago what is going on and when will this likely be fixed does anyone have an idea

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@Burnett1989 no one can say when it'll be fixed 

[Daniel0210]

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@Burnett1989 wrote:

when will this likely be fixed does anyone have an idea

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@Burnett1989 
Keep your eye on the post currently marked as the answer which will be edited with any significant updates.

[Burnett1989]

Thanks so much

[HPbannana]

When will this known problem be resolved as it is my only phone!? I have apparently missed important calls and I need to rely on my phone which seems is not possible recently with Sky!!

[Daniel0210]

@HPbannana 
You need to keep your eye on the post currently marked as the answer which will be edited with any significant updates.

[mark9660]

What I don't understand is, if it is a mobile issue, why can I not receive calls through my broadband? I am connected to my (BT) broadband and still I can't receive calls. The service update says there is a recent issue with a local mast, but that doesn't affect the internet.

[MandM]

Tried ringing myself as was told people couldn't reach me on mobile phone.  Tried ringing helpline but long delay and also told you couldn't recognise my mobile phone number...what is wrong? 

[Bizilizzie1]

My number is not recognised when someone calls me 

[Apple+Fan]

I am having the same issue, everything working apart from incoming calls???