BST TIME CHANGE PLEASE READ!!!

[caesarome]

@Morton85 

We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide menu following the seasonal clock change. We are investigating this and should be resolved by Thursday 4th November. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing Video On Demand are working correctly. Sorry for any inconvenience this may be causing.

[SKY1992bf]

@Morton85  By the end of Thursday is the latest from sky

[Mozza99]

As well as the clock the planner is wrong and i missed Strictly results!!!!! 

[StephenSky]

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@Anonymous wrote:

It has been wrong all day. Tried everything I can think of to correct it without success. Must need rocket science to fix it if we have to wait till Thursday. Can I have a refund? No problems like this with Virgin.

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What do you want a refund for?? The service still works, still records, does everything it's meant to do except for a minor hiccough in displaying the time one hour out. My goodness, exaclty how WOKE are you??

[Chinleyman]

So the time on all three of my Sky + boxes is incorrect (still BST) and you'll sort it by Thursday (5 days in)
Can you tell me why as a Sky + customer spending over £120 a month I am a second class customer to Sky Q users who have no probelm?

[StephenSky]

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@Chinleyman wrote:

So the time on all three of my Sky + boxes is incorrect (still BST) and you'll sort it by Thursday (5 days in)
Can you tell me why as a Sky + customer spending over £120 a month I am a second class customer to Sky Q users who have no probelm?

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My god man, you think alot of yourself!! The clock displays one hour out, it all works otherwise, you can watch your shows, record them as you wish, never has the phrase, 'get a life' seemed so apt! If you want to take your £1440 and go elsewhere, I'm sure Sky will survive...

[vernone]

Forget Brexit, global warming and Covid, I can't think of anything worse than you missing the Strictly results!  😀😀😀

[Michelle+Curtis]

Kind of shocked how irate people are getting! Is it a pain in the **bleep**? Yes! Will it ruin my life? No! If it did then I clearly didn't have one! I'd much rather be on BST anyway 😂

[GregOz]

My time still isn't right now 17-hours since clocks went back!!!

[MSD1954]

Missed strictly as SKY tv guide said it was on at 8:15 how do I get SKY to pay for the divorce

[Sim-1]

There's no need to be so rude to paying customers!

You pay for a service and expect it to be as contracted! If it's not, then the provider is in breach of contract.

[Anonymous]

Wrong time showing on tv

[Gail+Susan]

My sky hd+ is still showing the wrong time is anyone else still having this problem,

? I’ve reset the box etc but no change, my neighbours box is working perfectly! 

[StephenSky]

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@Gail+Susan wrote:

My sky hd+ is still showing the wrong time is anyone else still having this problem,

? I’ve reset the box etc but no change, my neighbours box is working perfectly! 

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Nope, it's just you, everyone else's box is working perfectly, as you can obviously tell by these 25 pages of posts so far LOL

[Tracey+Fotheringh]

It's ok though the planner is still recording the programmes at the right time! 🙄

Think we all need to calm down and let them deal with it! 

Hopefully they'll have it sorted by Xmas xxxxx