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Discussion topic: Another new Firmware QS013.502

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This message was authored by Chrisee This message was authored by: Chrisee

Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

Thought I would report another new firmware dropped over night version 13.502 no news as yet as to what this customer facing changes are included if any. The only visible change is the addition of a new line at the top of the System Management list of Entertainment 1.0 - I have heard the Stream/Glass OS referred to as the Entertainment OS before so that probably means little. 

If Sky give us a heads up on what is in this release I will post in this thread.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Another new Firmware QS013.502

Another one?! They're spoiling us now! 

My puck did a weird thing this morning - was watching ITV1 then pressed home and was navigating down to the apps rail to select YouTube to watch some stuff on there. The screen then suddenly just went black, before I'd selected YouTube, but the ITV1 audio continued. I tried pressing home again but nothing happened. It wasn't a disconnection of the HDMI connection because my TV shows on-screen when the video input changes in any way. After about 10 seconds the funny coloured boot-up line appeared along the middle of the screen and the home menu suddenly reappeared. All the while, the audio from ITV1 had continued. Very strange.

I wonder if that was some kind of background firmware update happening?   

This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

Bug fixes hopefully 🙏 

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

I had exactly the same issue yesterday pm, watching prime video, mid programme telly went black, sound didn't continue then the sky logo appeared on screen after which the coloured start up line appeared and I was back to home screen. I assumed it was an update of sorts, but I'm only up to 13.009P on my tv and 13.007 on my puck.

 

65" Sky glass, sky Superfast broadband + 1 x luck with LG tv.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

Don't worry folks - I will let you know when the roll out concludes!

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

Nicetoknow we've a back marker. 😉

This message was authored by WelshPaul This message was authored by: WelshPaul

Re: Another new Firmware QS013.502

My pucks are still running Q13/007. 

Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

Apparently it adds a "find my remote" function to Glass as in "Hello Sky, find my remote".Not working on my unit but others report it does and Inam not really bothered to be honest. 

 

If you try usingbthe remote's mic it says "Its in you hand" 😀

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

Oh great 🙄

 

Sorting all the app link issues and bugs should be the priority here!

 

Oh well maybe 2023 will be the year 🤔

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Another new Firmware QS013.502

@Chrisee 

QS013.502.00P

I got the updated firmware this morining 

If sky glass mic turned on 

 

Hello Sky 

Find my remote 

 

It's working on my Sky Glass

The remote beeps 

To stop beeping press a button on the remote

 

 

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by WG+Wright This message was authored by: WG+Wright

Re: Another new Firmware QS013.502

@Anonymous If the past is anything to go by then you and I will be waiting until the New Year!!!

Sky Glass 43 inch (replacing Sky Q) Sky FTTP Ultrafast 2
This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

@WG+Wright be very surprised that we get it before the New Year, as I think the software roll out date embargo is the end of this week - unless its a minor update then they may send it out to everyone this week.  Unusual numbering for the Glass/Stream updates this time not sure we have seen a three digit suffix previously.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

Still no sign of the profiles .......

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Cubader This message was authored by: Cubader

Re: Another new Firmware QS013.502

Looking forward to the profiles feature and wish they would allow us to remove shows from continue watching.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

@Cubader 

 

Agree, roll out Profiles (I'm not interested) many are waiting.

 

Sort out continue watching to remove content no longer interested in or watched.

 

Sort out search that is so wanting.

 

Sort out Netflix

 

And all the time squash those bugs.

 

Not asking for much in the scale of things.

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