0

Discussion topic: Another new Firmware QS013.502

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

Wow find your remote i have seen so many people requesting this for devices and never ever used do people really lose there remotes that much?

This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

@Jporch316 bet you've got profiles on your Firestick 😂

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

 

I ❤️ firestick 

 

there we go - that's me relegated to last but one ...........

 

hoping skys profiles are going to be better 

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

@Chrisee 

 

A question for you. On my Glass tv there is an option in settings to switch on or off the motion sensor. In Start up and Standby, you can have on or off the Auto Standby when no motion detected option. OK - no problems.

 

on my puck, connected to an LG tv. This option isn't available.

 

however, a warning is appearing at the top of the screen with alarming regularity saying more or less "are you still there? Pick up your handset or the tv will power down".

 

so, I don't have the option to turn this on or off, but it is active. Any clues? I'd prefer ability to turn it off, but can't, so don't understand why it's active. Is it just a glitch or is there something I can do?

 

Thanks in advance for any help.

 

65" SkyGlass tv,  Sky Superfast broadband, 1 x puck to LG tv.

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

@Jporch316 

 

I didn't know you could use a Firestick or other streaming device with Glass. When did that become available?

 

also, does that mean you can use it to get Sports without Sky's exhorbitant monthly fee?

 

65" SkyGlass, Sky Superfast broadband, 1 x puck with LG tv.

Chrisee
Topic Author
This message was authored by Chrisee This message was authored by: Chrisee

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

@Cleveleysbob not sure on the warning on the Stream but the motion sensors are built into the Glass. I suspect the timer on the Stream is linked t omthe motion sendor in the remote so could activate if you are watching something long with no input required from the remote. Although saying thst I rarely use my Stream remote as I control it most of the time via a Harmony remote. If there is a chance I will ask the question of Sky and report back.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

@Cleveleysbob 

Got a firestick , freeview box and Xbox plugged into my glass via the hdmi ports on the back 

 

in answer to your sports question - yes 

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Another new Firmware QS013.502

@Cleveleysbob 

Sky Glass has 3 HDMI inputs on the back of the TV

These HDMI inputs been available to use since Sky Glass was launched

 

You can connect any device that has a HDMI output 

 

My Sky Glass TV

I have connected

HDMI 1) 4K UHD Blu-ray player

HDMI 2) AV 4K Receiver (So I can use my own AV receiver speakers and other connected devices that I use on AV receiver)

HDMI 3) Chromecast with Google TV 4K (This is another similar streaming device to Firestick/Apple TV Box etc)

 

IF you have a device that does ARC/eARC you connect this to HDMI 2 on Sky Glass as that HDMI input has ARC/eArc 

ARC is audio return channel

 

 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

@Jporch316 @Paul+Boland 

 

Thanks for that. I use 2 of the ports already, 1 x Blue ray player, and 2nd for Headphone output, but I was sure that I'd read they wouldn't work with a Streaming device, so that's really good news. 👍

 

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Another new Firmware QS013.502

@Chrisee 

 

Many thanks, I'd appreciate anything you can find out as it just seems strange to me. Maybe it's as you say, but if that's the case I can't stop it and it's bloody annoying! 😂

 

This message was authored by JN8tkn This message was authored by: JN8tkn

Re: Another new Firmware QS013.502

Hi, mine is still running 13.009, but I have been getting it glitching and switching off then rebooting. I have it connected with an ethernet connection,  but have noticed that the WIFI is also turned on and says connected.  Not sure if this is causing the issue,  since it does look like it's switching across connections. 🤔. I have turned off the WIFI and it seems better now.  Not sure if the last update included streaming to the SkyGlass TV, but thinking this is maybe why the WIFI is now on,  when it wasn't before. 

Any ideas? 🤔

This message was authored by skillwill This message was authored by: skillwill

Re: Another new Firmware QS013.502


@Anonymous wrote:

@Cubader 

 

Agree, roll out Profiles (I'm not interested) many are waiting.

 

Sort out continue watching to remove content no longer interested in or watched.

 

Sort out search that is so wanting.

 

Sort out Netflix

 

And all the time squash those bugs.

 

Not asking for much in the scale of things.


You're right @Anonymous ... and for all the complaining there is about Glass, in fairness to Sky when you look at it like this we really are very nearly there.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

@Jporch316 didn't realise you had a Firestick.   Mentioning the other brands is likely to put you into purgatory, so delayed updates for you. 🤣

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Another new Firmware QS013.502

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

Im doing it all out of sympathy for you .....

 

btw finished Wednesday - great show 

 

I'm on the new series of strike on bbc now 👍

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Anonymous This message was authored by: Anonymous

Re: Another new Firmware QS013.502

@Jporch316 I need sympathy as the burden of being one of the last is quite tough going.

 

Wednesday was brillant, Strike is on the list to start this week.

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion