This discussion topic has been answered Discussion topic: Indoor camera firmware update failed

This message was authored by: Lord+Gibbo · ‎07 Feb 2025

Indoor camera firmware update failed on the app. It has an option for try again but doesnt do anything. Yet the Help button option works.

I need it to try again to complete the updating of the firmware.

Doe's anyone know **bleep** to fix this.

This message was authored by: lettice · ‎07 Feb 2025

Within the Sky Protect app under support is an email address.

Email the Sky Protect team, mention your indoor camera seems to be bricked with the firmware upgrade.

They should send out a new replacement indoor camera after a few help quidance qiuestions.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice · ‎07 Feb 2025

Within the Sky Protect app under support is an email address.

Email the Sky Protect team, mention your indoor camera seems to be bricked with the firmware upgrade.

They should send out a new replacement indoor camera after a few help quidance qiuestions.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

This message was authored by: Lord+Gibbo · ‎07 Feb 2025

Thank you

This discussion topic has been answered Discussion topic: Indoor camera firmware update failed

Indoor camera firmware update failed

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