Will upgrading Broadband via My Sky extend my TV contract?

[Andyw1692]

Hello,

im looking for a straight answer that I can't seem to get from Sky directly. They want to keep my TV contract going and just add the additional £20pm to my contract and they think that's what I'm after.... 

My current TV Contract ends on 28/02/2023 (showing on the my sky app).

I want the TV contract to end as I hardley use it. so I become a Broadband and Phone only user.

I upgrade my Broadband from fast (50mb) to a ultra fast plus (500mb) via my Sky app will this enter my entire contract (TV included) in to a new 18 month contract?

or is the only option to cancel everything, get out of the contract and then start fresh elsewhere?

[SKY1992bf]

@Andyw1692  No you can cancel the tv side of things without cancelling anything else

i think what's happened is you are trying to give the 31 days notice to cancel too early and they are trying to change early termination fees 

only give notice 31 days from contract ending not before 

[Andyw1692]

Thank you,

That bit makes sense, but if I now upgrade my broadband via the My Sky app, will the entire thing renew? 

I looked in the "legal bit"  and it  looks like the TV package will renew too? 

[SKY1992bf]

---

@Andyw1692 wrote:

Thank you,

That bit makes sense, but if I now upgrade my broadband via the My Sky app, will the entire thing renew? 

I looked in the "legal bit"  and it  looks like the TV package will renew too? 

---

@Andyw1692  not afaik has the two services are completely separate although billed together with Sky Q and Sky+hd and separate with glass/stream 

[caesarome · Accepted solution]

Changing your broadband should have no affect on the TV package so nearer the time you should still be able to contact Sky to give them your 31 days notice to cancel it,