0

Discussion topic: LEFT SKY BB STILL MONEY TAKEN

Reply
This message was authored by SKYmy+EX This message was authored by: SKYmy+EX

LEFT SKY BB STILL MONEY TAKEN

Left Sky on 20th Nov 2022, but I have ben billed as normal every month, money taken from account my future bill on account show I am in credit will this be returned to my bank account.

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: LEFT SKY BB STILL MONEY TAKEN

Posted by a Superuser, not a Sky employee. Find out more

@SKYmy+EX wrote:

Left Sky on 20th Nov 2022, but I have ben billed as normal every month


There's only been one billing month between then and now 

How did you 'leave'?  Was it a transfer of service to another Openreach-based ISP?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
SKYmy+EX
Topic Author
This message was authored by SKYmy+EX This message was authored by: SKYmy+EX

Re: LEFT SKY BB STILL MONEY TAKEN


@TimmyBGood wrote:

@SKYmy+EX wrote:

Left Sky on 20th Nov 2022, but I have ben billed as normal every month


There's only been one billing month between then and now 

My billing date is 5th and money taken on 10th of every month. My future bill is in credit.

How did you 'leave'?  Was it a transfer of service to another Openreach-based ISP?

Yes


 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion