Vue cinema codes not working

[howdy12]

Same here, its Thursday 4th sep and codes are valid on the vue checker but won't accept on checkout  clearly vue havnt sorted the issue out days later.

[Chloe-W22]

Hey all!

If you're new here, welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

As others have mentioned we've had confirmation VUE are experiencing system issues with their online bookings at the moment. You can still use your voucher by grabbing your code from the app and redeeming it in person 🙂

[Mick.B]

Walking up and showing the code is a workaround; it's not much good if the cinema is busy and you need to book in advance.
 I just paid the £22 to watch a film as I needed to book. Sky csr have given me the £22 back as a credit on my bill after I called them

[maggie56]

Think known issue I rang customer service & message saying known issue they're working on!! Can redeem in store but not ideal 

[Spod87]

I can confirm ive just gone on and successfully booked a film using codes. 

[Nimbob · Accepted solution]

Hey everyone, 

Vue have confirmed they have fixed this issue and codes will now be working online.

I am going to mark this as the answer to this thread and lock the discussion.

If you have any issues with Vue cinema codes going forward please feel free to start a new thread.

Thanks,