09 Oct 2024 11:47 AM
I left Sky TV over 2 years ago. I've just had an email today to advise me that even though I had Sports HD add-on for free, they accidently charged me so will be sending me a refund via Natwest Payit services.
Is this genuine?
09 Oct 2024 11:49 AM
Posted by a Superuser, not a Sky employee. Find out moreI believe that is likely to be genuine.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
09 Oct 2024 11:51 AM
Posted by a Superuser, not a Sky employee. Find out more@Dan1010101010 Yes this has been confirmed as genuine by sky
09 Oct 2024 02:05 PM
I've received the same email, was wondering if it was genuine too.
09 Oct 2024 04:09 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is definitely a legit email as you are owed money from Sky @gmw34 .
10 Oct 2024 04:15 PM
Was it genuine as I got the same email.
10 Oct 2024 04:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Ballyh Yes sky has confirmed it is 100% genuine sky owe you money
10 Oct 2024 04:21 PM
I just spoke to Sky, they confirmed it was genuine. They confirmed the amount as well so it was obviously showing on my closed account.
10 Oct 2024 04:28 PM
That's brilliant, nice little bonus then. Not heard anything since the email yesterday though.
10 Oct 2024 04:37 PM
I just had the follow up email with the link to claim it about an hour ago. Hope you're not waiting too long.
10 Oct 2024 06:22 PM
Yep, it worked 🙂
(after a quick call to Sky as I was still dubious!)
They confirmed I was owed the same amount as stated in the email.
17 Oct 2024 10:04 PM
Does anyone know how long it takes to get the follow up email from Natwest Payit? It's been over a week since I got the original email from Sky which said I'd shortly receive an email from Natwest.
17 Oct 2024 10:08 PM - last edited: 17 Oct 2024 10:10 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you checked your trash/junk/spam folders for the email ?
17 Oct 2024 10:09 PM
I had mine the following day.
17 Oct 2024 10:22 PM
Yes, I've checked everything. From that day onwards
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