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Discussion topic: Sky equipment

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Avatar for Caroline98
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This message was authored by: Caroline98

Message posted on ‎21 Oct 2024 07:42 AM

Sky equipment

I am getting text messages & emails regarding the returning of the sky equipment. When the engineer came to install the new box they took the equipment so I wouldn't have to return this. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Oct 2024 08:00 AM

Re: Sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Caroline98 

Loaned Sky equipment should not have been taken by / given to an engineer as it's unlikely to get to the warehouse where these are processed. You'll need to call Sky and explain this and hopefully they will waive the non return charge. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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