Discussion topic: Refund
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Message posted on 09 Oct 2024 11:47 AM
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Refund
I left Sky TV over 2 years ago. I've just had an email today to advise me that even though I had Sports HD add-on for free, they accidently charged me so will be sending me a refund via Natwest Payit services.
Is this genuine?
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All Replies
Message posted on 09 Oct 2024 11:49 AM
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Re: Refund
I believe that is likely to be genuine.
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Message posted on 09 Oct 2024 11:51 AM
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Re: Refund
@Dan1010101010 Yes this has been confirmed as genuine by sky
Message posted on 09 Oct 2024 02:05 PM
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Re: Refund
I've received the same email, was wondering if it was genuine too.
Message posted on 09 Oct 2024 04:09 PM
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Re: Refund
It is definitely a legit email as you are owed money from Sky @gmw34 .
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 10 Oct 2024 04:15 PM
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Re: Refund
Was it genuine as I got the same email.
Message posted on 10 Oct 2024 04:18 PM
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Re: Refund
@Ballyh Yes sky has confirmed it is 100% genuine sky owe you money
Message posted on 10 Oct 2024 04:21 PM
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Re: Refund
I just spoke to Sky, they confirmed it was genuine. They confirmed the amount as well so it was obviously showing on my closed account.
Message posted on 10 Oct 2024 04:28 PM
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Re: Refund
That's brilliant, nice little bonus then. Not heard anything since the email yesterday though.
Message posted on 10 Oct 2024 04:37 PM
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Re: Refund
I just had the follow up email with the link to claim it about an hour ago. Hope you're not waiting too long.
Message posted on 10 Oct 2024 06:22 PM
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Re: Refund
Yep, it worked 🙂
(after a quick call to Sky as I was still dubious!)
They confirmed I was owed the same amount as stated in the email.
Message posted on 17 Oct 2024 10:04 PM
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Re: Refund
Does anyone know how long it takes to get the follow up email from Natwest Payit? It's been over a week since I got the original email from Sky which said I'd shortly receive an email from Natwest.
Message posted on 17 Oct 2024 10:08 PM - last edited: 17 Oct 2024 10:10 PM
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Re: Refund
Have you checked your trash/junk/spam folders for the email ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Oct 2024 10:09 PM
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Re: Refund
I had mine the following day.
Message posted on 17 Oct 2024 10:22 PM
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Re: Refund
Yes, I've checked everything. From that day onwards
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