Discussion topic: Not happy with my bill
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Not happy with my bill
01 Jul 2024 09:49 AM - last edited: 01 Jul 2024 10:50 AM by Kelsingra
this is my original email welcoming me to sky.
Yet I have paid on average 132 pounds per month. When I have called I am consistently upsold without my permission, with no resolution. I explained to Dave the sales man who orginally sold me my package, that i was a single parent household fleeing domestic violence and that I didnt think sky was suited to me as I felt that they would just increase the prices as time went on. He assured me this wouldnt happen...this wasthe first of many lies.
I have never had a resolution to this and when I missed the 18 month contract my bill went up to 194 pounds per month.....they said it would be 200 pounds just to leave. i have been struggling to feed my daughter because sky missold me a product and has never corrected it. Theyre agents just hang up the phone and dismiss my query
Moderator note: Changed title to reflect topic more.