I received a call from sky

[PandJ2020]

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@Mark39 wrote:

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@TM777 wrote:

She hung up.... not sure if Ive just talked myself out of a deal or not but I asked her why she is calling me on a mobile phone number and she dodged the question. 

Moderator note: Removed phone number.

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Highly unlikely, in my view. The premise for the call sounds suspect from the outset, and the likelihood of Sky offering a 50% discount is very low, given their current strategy when customers try to negotiate a deal on renewal.

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No company would call from a 'random' mobile phone number...  Instant red flag.

[TM777]

Yeah my thoughts exactly and 50% off for all customers for the rest of the year! Lol. I asked her why as it doesnt sound like a smart business model and she just kept repeating herself. 

[Mark39]

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@TM777 wrote:

Yeah my thoughts exactly and 50% off for all customers for the rest of the year! Lol. I asked her why as it doesnt sound like a smart business model and she just kept repeating herself. 

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Perhaps she was hoping that the prospect of a whopping 50% off would overcome any initial reluctance! Didn't work out though..... 

[Blackcataps]

Have sky employed an overseas call centre to carry out their marketing? Sorry but if I receive an 0800 number call that first says they are from sky and second they want some of my details from someone who it's obvious English is not their first language the call won't last very long. Will ring Sky myself now and see what they can do about my increasing bill. 

[maunderc]

Received a call from Sky today trying to sell Sports or Movies. When I said not interested they hung up. As a Diamond member I thought that was rather rude

[Ouchio]

Received a call 📞 from the same number. I said hello twice, I could hear someone faffing in the background but they didn't say anything. Probably had their headset switched to the ignore setting whilst chewing on a toffee!

Cancelling my contract at renewal, it's not worth the price for loyal customers. 

[JanC19]

I also received a phone call and they hung up as soon as I said I wanted to get money off bills. I was going to ask about the appalling broadband as well, but as I'm looking into other providers I think I'll just go with them. Sky aren't as good as they used to be. 

[MacFreegle]

I got called by this number but I let unknown numbers go to voicemail. If you are genuine leave a message otherwise I'm going to ignore you

[smiffbob]

the same 0800 number mentioned here keeps calling me (I have cancelled everything with sky). 
each time the caller doesn't sound particularly professional and hangs up after 43 seconds. just seems a bit dodgy.

[Kevin+marshall]

Just had the identical call from Sky. They say they rang to try and reduce my bill. I asked the question " How do I know you're from Sky" 

Call was cut off 

[Gdewar86]

Just had a really similar experience.

middle of making dinner then the next minute I'm getting called cheap for not taking out a deal on an IPad that I didn't want or need. 😂

Sky really are going downhill massively at the moment.

[Paulb133]

0800 761 ****  do not give this number any details. When I refused to give my password or mothers maiden name he suggested we play a game where I give him the right one and 2 wrong ones and then he will know which is true. I said he was being silly. I asked him how many boxes I had and he got that wrong. He then said I had cancelled a contract for Sky Broadband. This was also not true so I knew immediately that he was lying. I challenged him and he told me he would lose his job if I didnt give him the verification details - what kind of person thinks Sky would do this ! After a few more times of begging me, he put the phone down. This is NOT SKY !! 

[Dragonwoman]

I received the same phone number calling me from Sky asking me if I want Netflix for £15.24 a month. I said no, they said ok bye

[caesarome]

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@Paulb133 wrote:

0800 761 ****  

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Did that number end with 3372 because if so it was from the Sky sales and service team as you can see under "Check if it was from us" here:

https://www.sky.com/help/articles/sky-scams-help

[MarkGoldsmith]

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@caesarome wrote:

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@Paulb133 wrote:

0800 761 ****  

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Did that number end with 3372 because if so it was from the Sky sales and service team as you can see under "Check if it was from us" here:

https://www.sky.com/help/articles/sky-scams-help

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Well theoretically it's also possible the number was spoofed and a scam.

Even if Sky phone you they should still be using the telephone password to confirm they are speaking to the account holder. If you know the telephone password you could always tell them one you know is incorrect first and see what they say, if they "accept" it you know they are more than likely to be scammers.