I need help with payment

[Rhea1994]

Hi I have the app on my phone but saying I owe outstanding bill but when. Click on it says recieved can u tell me if I owe on my bill or if I'm up today with payments

Moderator note: Changed title to reflect topic more.

[Daniel0210]

@Rhea1994 

This isn't online chat to Sky. We are customers here. If you normally pay by direct debit or continuous card payments then let the billing process take its course and don't be tempted to pay again unless Sky ask you to. 

[caesarome]

@Rhea1994 

Ignoring that message does the app show that your latest bill has been paid ?

[Christopher331]

Hi I want to had a another device to my account 

[Daniel0210]

@Christopher331 

This isn't online chat to Sky. We are customers here. You may be best to post a new thread on the mobile board with the full question. 

[Itvhub]

I dont understand my bill. My previous bill was £80 and new contract is £99.50. Where does the figure of £250 or thereabout come from

[MarkGoldsmith]

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@Itvhub wrote:
I dont understand my bill. My previous bill was £80 and new contract is £99.50. Where does the figure of £250 or thereabout come from

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Look at the itemised bill and compare it with last month to see where the differences are.