Discussion topic: I need help with payment
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on
23 Aug 2024
08:35 AM
- last edited:
26 Aug 2024
10:31 AM
by
Kelsingra
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I need help with payment
Hi I have the app on my phone but saying I owe outstanding bill but when. Click on it says recieved can u tell me if I owe on my bill or if I'm up today with payments
Moderator note: Changed title to reflect topic more.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 23 Aug 2024 08:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
This isn't online chat to Sky. We are customers here. If you normally pay by direct debit or continuous card payments then let the billing process take its course and don't be tempted to pay again unless Sky ask you to.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Aug 2024 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
Ignoring that message does the app show that your latest bill has been paid ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Aug 2024 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
Hi I want to had a another device to my account
Message posted on 23 Aug 2024 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
This isn't online chat to Sky. We are customers here. You may be best to post a new thread on the mobile board with the full question.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Aug 2024 05:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
Message posted on 23 Aug 2024 05:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I need to speak to someone on online chat about payments
@Itvhub wrote:
I dont understand my bill. My previous bill was £80 and new contract is £99.50. Where does the figure of £250 or thereabout come from
Look at the itemised bill and compare it with last month to see where the differences are.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page