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Discussion topic: I need help with payment

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This message was authored by Rhea1994 This message was authored by: Rhea1994

I need help with payment

Hi I have the app on my phone but saying I owe outstanding bill but when. Click on it says recieved can u tell me if I owe on my bill or if I'm up today with payments

 


Moderator note: Changed title to reflect topic more.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to speak to someone on online chat about payments

Posted by a Superuser, not a Sky employee. Find out more

@Rhea1994 

This isn't online chat to Sky. We are customers here. If you normally pay by direct debit or continuous card payments then let the billing process take its course and don't be tempted to pay again unless Sky ask you to. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I need to speak to someone on online chat about payments

Posted by a Superuser, not a Sky employee. Find out more

@Rhea1994 

Ignoring that message does the app show that your latest bill has been paid ?

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This message was authored by Christopher331 This message was authored by: Christopher331

Re: I need to speak to someone on online chat about payments

Hi I want to had a another device to my account 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to speak to someone on online chat about payments

Posted by a Superuser, not a Sky employee. Find out more

@Christopher331 

This isn't online chat to Sky. We are customers here. You may be best to post a new thread on the mobile board with the full question. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Itvhub This message was authored by: Itvhub

Re: I need to speak to someone on online chat about payments

I dont understand my bill. My previous bill was £80 and new contract is £99.50. Where does the figure of £250 or thereabout come from
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I need to speak to someone on online chat about payments

Posted by a Superuser, not a Sky employee. Find out more

@Itvhub wrote:
I dont understand my bill. My previous bill was £80 and new contract is £99.50. Where does the figure of £250 or thereabout come from

Look at the itemised bill and compare it with last month to see where the differences are.

 

 

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