18 Sep 2024 08:41 PM
I have confirmed that I'm in credit
18 Sep 2024 08:46 PM - last edited: 18 Sep 2024 09:05 PM
Posted by a Superuser, not a Sky employee. Find out moreOur posts kept crossing. See my amended last post. Your issue has been escalated now.
18 Sep 2024 09:01 PM
Thank you.
19 Sep 2024 08:51 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Stephen+Ratcliffe.
21 Sep 2024 11:08 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
21 Sep 2024 12:21 PM
I would simply like my refund please.
21 Sep 2024 12:24 PM
Posted by a Superuser, not a Sky employee. Find out moreYou didn't fully participate in the chat invite that was sent to you which would have sorted this. If we escalate it again are you going to be able to engage in it? The alternative is you calling in.
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