17 Mar 2024 03:51 PM
17 Mar 2024 04:09 PM
Posted by a Superuser, not a Sky employee. Find out moreYou need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-tv
Select "Yes, I still need help" at the bottom of the page.
If you are in a contract now for Netflix then Sky might not let you cancel.
17 Mar 2024 07:24 PM
I don't want to cancel Sky, I only want to cancel
17 Mar 2024 07:41 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you pay for Netflix via your Sky account then you need to get in touch with Sky support which is why i posted that ink above.
17 Mar 2024 07:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have upgraded your Netflix tier via Sky, and you are on a. Sky package that would include the "standard with ads" tier you can switch your Netflix tier back to the "free included" tier via https://www.sky.com/mysky/tv
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
14 Jun 2024 08:22 PM
I've tried cancelling netflix several times. Sky tell me to contact netflix and netflix tell me to contact sky.
I was sent here to give 30 days notice but even this seems impossible, if you manage to cancel netflix please let me know.
21 Sep 2024 01:00 PM
I had a offer for 2 months free Netflix and wanted to cancel it. The offer was advertised by Sky and payment would have appeared on my Sky bill. I used the Chat feature on the contact us screen and spoke to an Sky employee (after getting past the Chat Bot). He arranged to downgrade the Netflix subscription which will mean the Netflix subscription will finish in 31 days. After that no payments will be taken. All sorted in about 10 minutes.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion