0

Discussion topic: Billing

Reply
This message was authored by: Mr+Barrett

Billing

Good morning.

I was wondering if anyone else is wondering why as a so called SKY VIP for 5 years the need to increase my monthly subscribtion by £15.50 per month seems fair???

 

As if I was a new customer I could get Sky for £19 per month. 

 

As mentioned this is an increase of £15.50 a month with no added benifits. Dont even get Netflixs with this. 

 

Seriously SKY you must be loosing so many so called VIP's in your opionion. 

 

Look after you loyal customers 

 

Paul 

Reply

All Replies

This message was authored by: GD1

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Mr+Barrett  Sounds like your discounts have ended, the prices you see online or for New Customers, all providers do this, Sky are no different.

 

It is up to you to contact Sky to discuss any new deals.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

The VIP status on your account plays no part whatever when it comes to how much you pay because everybody has VIP on their account.

 

An increase like this is probably because you had a discount which has either ended or is ending so when you agreed to pay this price you would have been told how long it was for so now is the time to call Sky to see if you can get a new deal out of them and if you do then you will have to agree to a new contract so make a note of when it is ending so you can beware of future increases.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Mr+Barrett 

My son had Sky Broadband and Sky Q activated this month and he's already a VIP customer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply