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Discussion topic: Contract renewal - Online chat

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Mack110808
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Contract renewal - Online chat

‎31 Dec 2024 12:00 PM

I am looking to discuss renewal options via an online chat if possible. My work enviroment makes it extremely difficult to phone and wait for a customer advisor. Does such an online chat facility exist? Thanks 🙏

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caesarome
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Re: Contract renewal - Online chat

‎31 Dec 2024 12:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@Mack110808 

You might be able to do it via here, ignore the fact it is for cancellations:


https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

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Mack110808
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Re: Contract renewal - Online chat

‎31 Dec 2024 12:29 PM

Thank you, I'll give the link a try. 👍

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Mack110808
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Re: Contract renewal - Online chat

‎31 Dec 2024 12:34 PM

Ah, unfortunately this didn't work. Thanks anyway.

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PandJ2020
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Re: Contract renewal - Online chat

‎31 Dec 2024 12:54 PM

Posted by a Superuser, not a Sky employee. Find out more
@Mack110808 wrote:

Ah, unfortunately this didn't work. Thanks anyway.

The chat comes and goes... Keep an eye on it.

I am just another Sky customer and my views are my own
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