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Discussion topic: Message says I have an outstanding bill

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This message was authored by: blu5555

Message posted on ‎31 Dec 2024 10:31 AM

Message says I have an outstanding bill

I was looking at upgrading my broadband but get this message “Before you continue with your order, it looks like you've got a bill outstanding”. When I check what‘s owed it says £0.00. Why does it do this? I pay by direct debit. 

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This message was authored by: caesarome

Message posted on ‎31 Dec 2024 10:35 AM

Re: Message says I have an outstanding bill

Posted by a Superuser, not a Sky employee. Find out more

@blu5555 

It must be an error so if you want to upgrade give Sky a call on 150 from your lanline phone or a Sky mobile.

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