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Discussion topic: Silicon Valley S5E1

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This message was authored by: 82bit

Silicon Valley S5E1

Blank screen after the 'ad break' at +11 minutes to the end of the episode. Audio plays, screen black. Utterly pathetic from the 'premium' product that is Sky Stream. Had to watch the rest of it on the god-awful Sky Go adriddled app. 

 

How, why? They'll never tell us. Fix it? Probably not. 

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This message was authored by: MarkGoldsmith

Re: Silicon Valley S5E1

Posted by a Superuser, not a Sky employee. Find out more

They can only fix it if you report the problem to them so I'd suggest emailing the viewer relations team viewerR@sky.uk

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: 82bit

Re: Silicon Valley S5E1

It's really not worth the effort. They take so long to respond, only saying they'll pass it onto the relevant teams. The very teams that seem to have no quality control in them in the first place!

~-~-~-~-~-~
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky TV Cancelled

Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
This message was authored by: MattW4

Re: Silicon Valley S5E1

Same problem at same time in same episode. Same crappy SKY app. Nothing I do brings the picture back (restart, update apps, pull power for 5 mins etc) .It's locked on black screen from the same point everytime

 

Lets face it, SKY Stream is barely fit for Beta. The thing is so buggy it should never have been released and isn't getting any better.

This message was authored by: Timelord2018

Re: Silicon Valley S5E1

I suppose In a few months it will be exclusive HBO Max app and aren't forced to use the app on Sky Stream for bundled ad supported tier 

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This message was authored by: 82bit

Re: Silicon Valley S5E1

It really is no surprise that this issue is still unfixed, MONTHS later. Comcast-Sky just don't care about their product - only that the £s keep on rolling in. 

This just sums up the state of modern Sky doesn't it. Terrible. 

~-~-~-~-~-~
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky TV Cancelled

Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
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