Discussion topic: Silicon Valley S5E1
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Message posted on 24 Jul 2025 10:38 PM - last edited: 24 Jul 2025 10:49 PM
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Silicon Valley S5E1
Blank screen after the 'ad break' at +11 minutes to the end of the episode. Audio plays, screen black. Utterly pathetic from the 'premium' product that is Sky Stream. Had to watch the rest of it on the god-awful Sky Go adriddled app.
How, why? They'll never tell us. Fix it? Probably not.
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky TV Cancelled
Sky FTTP
Sky Mobile SIMO x6
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All Replies
Message posted on 24 Jul 2025 11:06 PM
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Re: Silicon Valley S5E1
They can only fix it if you report the problem to them so I'd suggest emailing the viewer relations team viewerR@sky.uk
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Message posted on 24 Jul 2025 11:10 PM
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Re: Silicon Valley S5E1
It's really not worth the effort. They take so long to respond, only saying they'll pass it onto the relevant teams. The very teams that seem to have no quality control in them in the first place!
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky TV Cancelled
Sky FTTP
Sky Mobile SIMO x6
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Message posted on 22 Oct 2025 12:16 AM
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Re: Silicon Valley S5E1
Same problem at same time in same episode. Same crappy SKY app. Nothing I do brings the picture back (restart, update apps, pull power for 5 mins etc) .It's locked on black screen from the same point everytime
Lets face it, SKY Stream is barely fit for Beta. The thing is so buggy it should never have been released and isn't getting any better.
Message posted on 22 Oct 2025 09:30 AM
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Re: Silicon Valley S5E1
I suppose In a few months it will be exclusive HBO Max app and aren't forced to use the app on Sky Stream for bundled ad supported tier
Message posted on 23 Oct 2025 07:54 AM
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Re: Silicon Valley S5E1
It really is no surprise that this issue is still unfixed, MONTHS later. Comcast-Sky just don't care about their product - only that the £s keep on rolling in.
This just sums up the state of modern Sky doesn't it. Terrible.
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky TV Cancelled
Sky FTTP
Sky Mobile SIMO x6
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