Motor Sport listing showing no items to view

[Ms20251]

Has anyone else had an issue with their listings? When going to more sports from the menu and then to motorsport it says no listings to view. I have rebooted everything just to check but all other sports are there. Only noticed yestterday when the MotoGP had not recorded.

[lettice]

What Sky tv service do you have, Sky +, Sky Q, Sky Glass/Stream?

On my Sky Stream, the Sport>Motorsports category is well populated with live, catch up, documentaries and YouTube rails.

Live rails showing the Ferrari challenge, Moto 2/3 and Moto Gp, V8 super cars and F1 Mexico

Catch up rails showing multiple World/British Suprbikes, ITVX Motosport Mundial, Moto GP highlights, Soeedway, WRC, ITVx and Motosport UK.

[Ms20251]

Sky Q. Last week it was there however now it has gone. It is not life or death however it was just a vey easy shortcut to all mototrsports from the sport menu.

[nolte]

Same issue for me.

 

[lettice]

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@Ms20251 wrote:

Sky Q. Last week it was there however now it has gone. It is not life or death however it was just a vey easy shortcut to all mototrsports from the sport menu.

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Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries.

[Ms20251]

Thank you for your help. I have just sent an email across and will post up the response.

[Ms20251]

Reply received from Sky today;

Good morning Mike,

Thank you very much for taking the time to highlight this issue to us.

I have now raised this with our support teams who are currently investigating with our Sky Sports planning team. We expect this issue to be resolved as soon as possible.

Thanks again for getting in touch with us.

Best Wishes,

Chris

Sky Viewer Relations