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Discussion topic: Black Site download

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amagluglug
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Black Site download

‎12 Aug 2022 10:19 AM

Downloaded Black Site this morning but on watching it's a episode of Magnum PI?? 

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Laing1
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Re: Black Site download

‎13 Aug 2022 02:15 PM

Posted by a Superuser, not a Sky employee. Find out more
@RaymondGoatcabin wrote:

I also had an episode of Magnum P.I. before the film. Guess it's just a glitch.

 

I'm quite glad it happened as I quite enjoyed Magnum. I can't say the same for Black Site, which was, on the whole, pretty dismal.

@RaymondGoatcabin Sky are aware of this and looking in to it 


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Daniel0210
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Re: Black Site download

‎12 Aug 2022 10:21 AM

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@amagluglug 

I would, in the first instance, email the Viewer Relations Team at viewerR@sky.uk 


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amagluglug
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Re: Black Site download

‎12 Aug 2022 10:24 AM

Just Ff through and it's on the back of the Magnum episode! Weird! 

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Sparto
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New Black list film download Magnum PI

‎12 Aug 2022 01:46 PM

Has anyone downloaded the new premier film today black list I downloaded it and got Magnum P I ? Does anyone at sky monitor tried to call to tell them but no repsonse 

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Princess9
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Re: Black Site download

‎12 Aug 2022 02:10 PM

@amagluglug wrote:

Downloaded Black Site this morning but on watching it's a episode of Magnum PI?? 

Same here? Downloaded UHD version and just sat down to watch Black site BUT thought maybe Magnum Pi was doing some sort of crossover/feature film? But NOPE lol Black site starts immediately after Magnum Pi-weird! Anyone had an answer from Sky as to **bleep** is going on?

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Sparto
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Live Chat Sky Cinema

‎12 Aug 2022 02:31 PM

Is there a Live Chat for Sky Cinema??

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oldfella
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Re: Live Chat Sky Cinema

‎12 Aug 2022 02:53 PM

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@Sparto wrote:

Is there a Live Chat for Sky Cinema??

There is no live Chat for Sky Cinema @Sparto 

Unless you mean Sky Store

https://www.skystore.com/n/hcus/help/contact-us 

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mirdragon
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Black Site is Magnum PI.

‎12 Aug 2022 05:13 PM

Thought would watch Black Site (UHD) - download completes and go to watch and it Magnum PI.

 

Is anyone else getting this same issue?

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caesarome
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Re: Black Site is Magnum PI.

‎12 Aug 2022 05:17 PM

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@mirdragon wrote:

Is anyone else getting this same issue?

I have moved your post to the Sky Store forum where you can see other people are reporting the same issue with this title:

https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store

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caesarome
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Re: Black Site download

‎12 Aug 2022 05:18 PM

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@Princess9 

What did they say when you contacted them about it ?

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nigea99
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Re: Black Site is Magnum PI.

‎12 Aug 2022 05:23 PM

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@caesarome wrote:
@mirdragon wrote:

Is anyone else getting this same issue?

I have moved your post to the Sky Store forum where you can see other people are reporting the same issue with this title:

https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store

I can't help think What's on is a better group as it is listed in SKY Cinema  

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SKY1992bf
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Re: Live Chat Sky Cinema

‎12 Aug 2022 05:29 PM

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@Sparto  What is your query as the forum may be able to help or point you in the right direction 


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Sparto
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Re: Live Chat Sky Cinema

‎12 Aug 2022 05:31 PM

When downloading The new Sky Cinema Film today Black Site it downloads a Magnum PI episode not Black Site film 

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SKY1992bf
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Re: Live Chat Sky Cinema

‎12 Aug 2022 05:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sparto  Which sky platform are you using sky Q, + or glass as the thread will need moving to the appropriate board to get the required help (account and billing is not the appropriate board)


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Daceb
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Why is there an episode of magnum P.i. before film Black site

‎12 Aug 2022 05:48 PM

I just downloaded today's movie premiere Black site which was listed as being 88mins long but the download is 2h11m but after 5mins in realised the download starts with a random episode of Magnum PI, almost changes my mind about the film untill I realized I wasn't even watching the film yet and had to fast forward to find the film which is all I wanted, can we please not bundle random TV programs with film downloads in future

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