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Discussion topic: Black Site download

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This message was authored by amagluglug This message was authored by: amagluglug

Black Site download

Downloaded Black Site this morning but on watching it's a episode of Magnum PI?? 


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Black Site download

Posted by a Superuser, not a Sky employee. Find out more

@RaymondGoatcabin wrote:

I also had an episode of Magnum P.I. before the film. Guess it's just a glitch.

 

I'm quite glad it happened as I quite enjoyed Magnum. I can't say the same for Black Site, which was, on the whole, pretty dismal.


@RaymondGoatcabin Sky are aware of this and looking in to it 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Black Site download

Posted by a Superuser, not a Sky employee. Find out more

@amagluglug 

I would, in the first instance, email the Viewer Relations Team at viewerR@sky.uk 


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amagluglug
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This message was authored by amagluglug This message was authored by: amagluglug

Re: Black Site download

Just Ff through and it's on the back of the Magnum episode! Weird! 

This message was authored by Sparto This message was authored by: Sparto

New Black list film download Magnum PI

Has anyone downloaded the new premier film today black list I downloaded it and got Magnum P I ? Does anyone at sky monitor tried to call to tell them but no repsonse 

This message was authored by Princess9 This message was authored by: Princess9

Re: Black Site download


@amagluglug wrote:

Downloaded Black Site this morning but on watching it's a episode of Magnum PI?? 


Same here? Downloaded UHD version and just sat down to watch Black site BUT thought maybe Magnum Pi was doing some sort of crossover/feature film? But NOPE lol Black site starts immediately after Magnum Pi-weird! Anyone had an answer from Sky as to **bleep** is going on?

This message was authored by Sparto This message was authored by: Sparto

Live Chat Sky Cinema

Is there a Live Chat for Sky Cinema??

This message was authored by oldfella This message was authored by: oldfella

Re: Live Chat Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@Sparto wrote:

Is there a Live Chat for Sky Cinema??


There is no live Chat for Sky Cinema @Sparto 

Unless you mean Sky Store

https://www.skystore.com/n/hcus/help/contact-us 

This message was authored by mirdragon This message was authored by: mirdragon

Black Site is Magnum PI.

Thought would watch Black Site (UHD) - download completes and go to watch and it Magnum PI.

 

Is anyone else getting this same issue?

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This message was authored by caesarome This message was authored by: caesarome

Re: Black Site is Magnum PI.

Posted by a Superuser, not a Sky employee. Find out more

@mirdragon wrote:

Is anyone else getting this same issue?


I have moved your post to the Sky Store forum where you can see other people are reporting the same issue with this title:

https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store

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This message was authored by caesarome This message was authored by: caesarome

Re: Black Site download

Posted by a Superuser, not a Sky employee. Find out more

@Princess9 

What did they say when you contacted them about it ?

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This message was authored by nigea99 This message was authored by: nigea99

Re: Black Site is Magnum PI.

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

@mirdragon wrote:

Is anyone else getting this same issue?


I have moved your post to the Sky Store forum where you can see other people are reporting the same issue with this title:

https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store


I can't help think What's on is a better group as it is listed in SKY Cinema  

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Live Chat Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@Sparto  What is your query as the forum may be able to help or point you in the right direction 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Sparto This message was authored by: Sparto

Re: Live Chat Sky Cinema

When downloading The new Sky Cinema Film today Black Site it downloads a Magnum PI episode not Black Site film 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Live Chat Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@Sparto  Which sky platform are you using sky Q, + or glass as the thread will need moving to the appropriate board to get the required help (account and billing is not the appropriate board)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by Daceb This message was authored by: Daceb

Why is there an episode of magnum P.i. before film Black site

I just downloaded today's movie premiere Black site which was listed as being 88mins long but the download is 2h11m but after 5mins in realised the download starts with a random episode of Magnum PI, almost changes my mind about the film untill I realized I wasn't even watching the film yet and had to fast forward to find the film which is all I wanted, can we please not bundle random TV programs with film downloads in future

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