Discussion topic: Upgraded to Fibre Ultrafast, voice light orange and no dial tone since
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‎19 Jun 2022 08:49 PM
Like the above, our connection was upgraded on Tuesday to Ultrafast Fibre, since then our phone has been dead, it took a while to notice as the only person who calls us on that is my elderly MIL. I've tried all the reset/reboot suggestions and no different.
Logging onto the router to view the status says voice status "connecting"
I can only assume that we will need an engineer out to resolve this?
The bit of the log below is following a reset
00:00:45 syslog: Voice Disconnected
00:00:49 syslog: Voice Connecting
16:02:53 syslog: TR69: Connect to Production ACS
16:02:53 syslog: TR69: Connection to ACS Complete
16:02:57 syslog: TR69: Voice Line SIP configuration received
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‎20 Jun 2022 10:28 AM
Ive just been on to tech support and a voice config has been pushed and I can now make calls!
Thanks for everyone's help