22 Nov 2023 08:18 PM
Need BT Openreach engineer to lay line inside house and new connection box downstairs. How do I contact Sky to book this?
22 Nov 2023 08:40 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you clarify? Openreach will only fit a cable from the entry point to your home to a single master phone socket. Any extension cabling is the householder's responsibility to arrange. I'm not sure if it's something Sky would do for you.
22 Nov 2023 08:56 PM
This is to a master socket from the point where it enters the house
23 Nov 2023 08:40 AM
Posted by a Superuser, not a Sky employee. Find out moreOk, give Sky a call to arrange it.
23 Nov 2023 01:25 PM - last edited: 23 Nov 2023 01:32 PM
Posted by a Superuser, not a Sky employee. Find out more
Note that it's just 'Openreach': although still part of BT Group, they are specifically forbidden to use BT branding.
A Master socket is no longer relevant where FTTP is in place, and an ISP may be unable to book Openreach to carry out such work in an 'FTTP Priority' exchange area because the assumption is that any change to broadband/voice provision will involve an FTTP installation.
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