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Discussion topic: How do i check my phone line is working as sky customer

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This message was authored by: Mdc4321

How do i check my phone line is working as sky customer

My phones don't work, how do I check my phone line is working 

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This message was authored by: Mark39

Re: How do i check my phone line is working as sky customer

Posted by a Superuser, not a Sky employee. Find out more

Is this after switching to Sky? Has your phone worked OK before while you've been with Sky? Is there a dial tone?

This message was authored by: MaureenD

Re: How do i check my phone line is working as sky customer

I have a similar problem here after switching over to Sky from BT this morning.  All lights ok on hub and a Gigaset phone plugged into the hub.  I seem to be able to call out from it, but when I dialled it from my mobile to check it was getting incoming calls, it immediately went straight to voicemail and didn't even ring.

This message was authored by: Mark39

Re: How do i check my phone line is working as sky customer

Posted by a Superuser, not a Sky employee. Find out more

@MaureenD it can take up to 24 hours before the phone service is fully activated.

 

Edited to add: I assume your phone is a standard phone, not an IP phone.

This message was authored by: MaureenD

Re: How do i check my phone line is working as sky customer

Ah, thanks.  I'll give it some time and see then.  

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