0

Discussion topic: How do i check my phone line is working as sky customer

Reply
This message was authored by Mdc4321 This message was authored by: Mdc4321

How do i check my phone line is working as sky customer

My phones don't work, how do I check my phone line is working 

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: How do i check my phone line is working as sky customer

Posted by a Superuser, not a Sky employee. Find out more

Is this after switching to Sky? Has your phone worked OK before while you've been with Sky? Is there a dial tone?

This message was authored by MaureenD This message was authored by: MaureenD

Re: How do i check my phone line is working as sky customer

I have a similar problem here after switching over to Sky from BT this morning.  All lights ok on hub and a Gigaset phone plugged into the hub.  I seem to be able to call out from it, but when I dialled it from my mobile to check it was getting incoming calls, it immediately went straight to voicemail and didn't even ring.

This message was authored by Mark39 This message was authored by: Mark39

Re: How do i check my phone line is working as sky customer

Posted by a Superuser, not a Sky employee. Find out more

@MaureenD it can take up to 24 hours before the phone service is fully activated.

 

Edited to add: I assume your phone is a standard phone, not an IP phone.

This message was authored by MaureenD This message was authored by: MaureenD

Re: How do i check my phone line is working as sky customer

Ah, thanks.  I'll give it some time and see then.  

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion