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Discussion topic: Dave+7777

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This message was authored by: Dave+7777

Dave+7777

  • Being charged for texts that I haven't received or sent why are sky charging me for them even though they can see this aswell 
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This message was authored by: Mark39

Re: Dave+7777

Posted by a Superuser, not a Sky employee. Find out more

Have you spoken to Sky already, then?

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This message was authored by: Dave+7777

Re: Dave+7777

  • Yes still waiting for them to get back 
This message was authored by: Daniel0210

Re: Dave+7777

Posted by a Superuser, not a Sky employee. Find out more

@Dave+7777 

You mention texts but you've posted in the Talk (Sky Talk landline board). So are these texts that you've allegedly sent from your Sky mobile phone? 


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This message was authored by: Mark39

Re: Dave+7777

Posted by a Superuser, not a Sky employee. Find out more

@Dave+7777 wrote:
  • Yes still waiting for them to get back 

I think you'll have to wait for them to do whatever investigation they're carrying out and get back to you. We'v seen similar issues reported before, where it has turned out that it's the result of customers unwittingly signing up to receive news/advertising texts that they're being charged for..

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