Discussion topic: Dave+7777
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Message posted on 15 Jan 2025 02:10 PM
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Dave+7777
- Being charged for texts that I haven't received or sent why are sky charging me for them even though they can see this aswell
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Message posted on 15 Jan 2025 02:11 PM
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Re: Dave+7777
Have you spoken to Sky already, then?
Message posted on 15 Jan 2025 02:13 PM
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Re: Dave+7777
- Yes still waiting for them to get back
Message posted on 15 Jan 2025 02:21 PM
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Re: Dave+7777
You mention texts but you've posted in the Talk (Sky Talk landline board). So are these texts that you've allegedly sent from your Sky mobile phone?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 15 Jan 2025 02:33 PM
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Re: Dave+7777
@Dave+7777 wrote:
- Yes still waiting for them to get back
I think you'll have to wait for them to do whatever investigation they're carrying out and get back to you. We'v seen similar issues reported before, where it has turned out that it's the result of customers unwittingly signing up to receive news/advertising texts that they're being charged for..
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