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Discussion topic: Amber light of death

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This message was authored by tjt1961 This message was authored by: tjt1961

Amber light of death

Since upgrading to fill fibre I am now suffering from the amber light of death where the  voice light goes amber, everything else is green and I have no internet. Cycling the router power fixes it.

 

It only happens about once a week.

 

From previous discussions it appears there is no fix for this.

 

Is it even worth calling Sky? 

 

 

 

 

Full Fibre Sky Broadband , Talk and Sky Q. Eero mesh network.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Amber light of death

Posted by a Superuser, not a Sky employee. Find out more

@tjt1961 wrote:

Is it even worth calling Sky? 



Hmm. Debatable, IMHO I suspect they'd suggest doing what you're doing (a restart)  and consider it job done when it resolves the problem as it has up to now. If it becomes more frequent, I would.

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