how do i add sky stream to my hd+ setup

[bill69]

I want to add a sky stream box to my sky+hd setup to see if I like it before I ditch my old +hd system but the Sky website only offers Sky stream to new users. Should I set up my wife as a new user? Any ideas.

[Mark39 · Accepted solution]

Sky Stream is a standalone product, I'm afraid. You can't add it to any other Sky tv platform.

Do be aware it's a very different product, most notably, there's no local recording service and the list of available channels is not the same as Sky+/Sky Q. A pre-requisite is a decent broadband speed.

[bill69]

hi mark39, thanks for reply. I WANT the stream box as a standalone product in a outbuilding that is covered by wifi. surely that would work? my main question is why won't the sky website let me ORDER the stream in the first place.

[SKY1992bf]

@bill69  The only way for it be put in the outbuilding is if it has is own registered address with Royal Mail and separate untitly billing for water gas/electric etc 

it won't allow you to order online because it knows you already have tv service and customers switching platforms need to phone as it can't be done online 

[Annie+UK]

You're only allowed one TV system per address, you cannot have Stream and Sky+HD together

[bill69]

Someone has suggested that the online ordering system is glitchy and I should order by phone instead. Can anyone confirm that this is probably the problem please?

[Annie+UK]

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@bill69 wrote:

Someone has suggested that the online ordering system is glitchy and I should order by phone instead. Can anyone confirm that this is probably the problem please?

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Sky don't allow this their billing system only allows one system for any given household address!!!!!!!!!!!!!!!!!

[bill69]

Such a pity that Sky's Virtual "assistant" couldn't have told me that in the 30 minutes we were chatting to no avail. Thank you all for your well-informed replies. I'll just stick with my +HD setup until it dies a death.

[bill69]

Sadly I was only allowed to mark one of you as "the answer" when in fact you all got it right. Mark38 was just the quickest. Thanks again.

[Daniel0210]

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@bill69 wrote:

Mark38 was just the quickest. Thanks again.

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@bill69 

@Mark39 must have been a close second 😀

[bill69]

Mark39 was 18mins ahead of SKY1992 and Annie+UK who both tied for second place, but they all gave excellent answers.